Here’s some recent reviews
we’re especially proud of
These guys came to the rescue. First credit goes to Stefanie on the phone. Travis and Mike did a great job communicating and executing the job in a timely fashion. Much appreciated since we were without heat and hot water for days before calling them.
The tech that came out was the same that did the estimate and that reduced any type of omission or misunderstanding. He was prompt, professional and did a great job. Cost less then one bid but a little more then another but we liked the communication and promptness. Even calling the office for some scheduling things was easy. Office was friendly and happy to help.
My old water heater developed a leak on Saturday. I called and left a message, also left a "chat" message via their website and had a call back first thing Monday morning. The person I spoke with was very friendly and helpful. I was able to schedule same day service and almost before I had time to sit down I had a text message and an email confirming the appointment. Well before I expected it, I had a text that contained the picture of the technician and the message that he was enroute. Zach was very professional, knowledgeable and friendly. I could not be more pleased. I was given product choices and no pressure. (Repairing the old tank was never part of my plan.) At the end of the day, I have hot water again and no mess to clean up. Thanks, everybody!
We had a leaky supply valve for a washing machine. In a tight workspace (a condo laundry room) the Jerm’s technician replaced both valves quickly and efficiently and tested the results. This is definitely one of the better experiences we’ve had with a home service and I will go back to Jerm’s for any future work.
Kevin installed a new Bosche boiler. I can't say enough about his skills and professionalism. The company communicated great and I'll use them in the future for any plumbing need.
Hunter is very professional. On time. I like that I get an email to confirm appt and an email when they Are on the way. Office staff answering the phone are also professional.
They were great…
Was willing to explain different problems and solutions and discuss the details
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